Terms and Conditions for Whisper2Evana

Last Updated: June 2026

Welcome to Whisper2Evana. By accessing our website, placing an order, or using any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

Acceptance of Terms

By using Whisper2Evana, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Our Services

Whisper2Evana provides teddy bear gift delivery, surprise gift services, personalized messages, anonymous message delivery, and related gifting services.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

Order Placement

When placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the payment method provided.
  • Recipient details are correct.
  • The message content complies with applicable laws and these Terms.

Whisper2Evana is not responsible for delivery issues caused by incorrect information submitted by the customer.

Message Content Policy

Customers are solely responsible for the content of messages submitted through our platform.

The following content is strictly prohibited:

  • Harassment or threats
  • Hate speech
  • Defamatory content
  • Obscene or offensive material
  • Fraudulent or misleading messages
  • Illegal content of any kind

Whisper2Evana reserves the right to refuse, cancel, or remove any order that contains inappropriate or unlawful content.

Anonymous Deliveries

Our anonymous message service is intended for fun, thoughtful, and respectful communication.

Customers must not use anonymous deliveries to:

  • Harass individuals
  • Mislead recipients in harmful ways
  • Violate privacy rights
  • Engage in unlawful activities

We reserve the right to refuse service if misuse is suspected.

Pricing and Payments

All prices displayed on our website are subject to change without notice.

Orders will be processed only after payment confirmation where applicable.

Whisper2Evana reserves the right to correct pricing errors, cancel affected orders, and issue refunds where necessary.

Delivery Policy

Delivery times are estimates and may vary due to:

  • Weather conditions
  • Traffic delays
  • Public holidays
  • Courier service disruptions
  • Incomplete recipient information

While we strive for timely delivery, exact delivery times cannot always be guaranteed.

Recipient Availability

Successful delivery requires recipient availability.

If a recipient is unavailable:

  • Additional delivery attempts may be arranged where possible.
  • Alternative delivery arrangements may be made.
  • Additional charges may apply in certain situations.

Order Cancellation

Orders may be canceled before preparation or dispatch.

Once customization, packaging, or delivery processing has begun, cancellation requests may not be eligible for approval.

Refund Policy

Refund eligibility is subject to our Refund Policy.

Refund requests may be considered for:

  • Undelivered orders caused by our error
  • Incorrect products delivered
  • Significant service failures

Customized items and personalized messages may not be eligible for refunds once prepared.

Intellectual Property

All website content including text, logos, graphics, images, branding, and design elements are the property of Whisper2Evana unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

Limitation of Liability

Whisper2Evana shall not be liable for:

  • Indirect or consequential damages
  • Emotional outcomes resulting from message delivery
  • Delays caused by third-party services
  • Losses arising from incorrect customer-provided information

Our maximum liability shall not exceed the amount paid for the relevant order.

Privacy

Your use of our services is also governed by our Privacy Policy.

By using Whisper2Evana, you consent to the collection and use of information as described in our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Updated terms will be posted on this page and become effective immediately upon publication.

Contact Information

For questions regarding these Terms and Conditions, please contact Whisper2Evana through our official website, social media pages, or customer support channels.

Whisper2Evana
Where Teddy Bears Carry Your Secret Messages.